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Why the 2021 Jeep Grand Cherokee is Still a Great Choice Despite Some Issues

Introduction

The 2021 Jeep Grand Cherokee remains a popular choice for SUV enthusiasts who want a combination of rugged off-road capability and modern on-road comfort. But like any other vehicle on the market, it's not without its quirks and potential issues. While the Grand Cherokee has gained a strong reputation over the years as a reliable and capable SUV, owners have raised a few concerns about the 2021 model. This article will break down those common problems, help you understand the issues, and provide a balanced perspective on whether they're a deal-breaker or just minor inconveniences.

An Overview of the 2021 Jeep Grand Cherokee

The 2021 Jeep Grand Cherokee comes with several trims and offers engines ranging from the V6 Pentastar to the mighty 6.4L V8 HEMI found in the SRT. Whether you're looking for luxury, performance, or practicality, the Grand Cherokee lineup tries to deliver on all fronts. But it’s the Jeep brand heritage that has fans coming back time and again. This legacy of off-road capability, combined with modern features, makes the Grand Cherokee an attractive buy.

However, being such a versatile vehicle, there are bound to be some issues that owners and enthusiasts have noticed. In this article, we'll dive deep into some of these problems, what they mean for daily driving, and if they should sway your decision when considering this SUV.

1. Transmission Problems

One of the most frequently noted issues with the 2021 Jeep Grand Cherokee is its transmission behavior. Owners have reported things like rough shifts or delays in gear changes. While it's not necessarily a dealbreaker, it can be frustrating, particularly if you're used to a vehicle that provides smoother transitions.

Symptoms of Transmission Issues

  1. Rough Shifting: Some drivers mention feeling a sudden jolt or shake when the car shifts gears, especially from 1st to 2nd and from 2nd to 3rd.
  2. Delayed Engagement: You press the gas, but there's a momentary lag before the car responds and accelerates.
  3. Hard Downshifts: The vehicle may downshift abruptly, which can feel like a jerking motion when slowing down.

Alex Collantes, an automotive expert and longtime Jeep owner, has noted, "The 2021 Grand Cherokee is a solid ride overall but the transmission could use some refinement. The way it handles shifts could be smoother for an SUV in its class."

Potential Causes

Transmission problems can often be attributed to software glitches in the car’s ECU (Electronic Control Unit). In some cases, these can be corrected with a software update provided by the dealership. For more severe issues, it could be a problem with the torque converter or even mechanical failure, which might need a more thorough inspection.

Should You Be Worried?
This is more of an inconvenience than a major mechanical flaw for most owners. If you’re worried about potential transmission issues, take the car for an extended test drive and try to get a feel for how the transmission behaves in various conditions—stop-and-go traffic, highway speeds, and uphill climbs.

2. Electrical Issues and Glitches

Modern SUVs like the 2021 Grand Cherokee are filled with tech and electronic systems. While this makes the vehicle more feature-rich and comfortable, it also opens up the possibility for electrical glitches. Owners have reported problems with infotainment systems, malfunctioning cameras, and even issues with the key fob.

Common Electrical Problems Reported

  1. Infotainment System Freezes: The Uconnect infotainment system is praised for its user-friendly interface, but there have been reports of it freezing or restarting randomly.
  2. Backup Camera Malfunction: The camera display may sometimes not engage when shifting into reverse, creating safety concerns for some drivers.
  3. Battery Drain: A few owners have experienced unexplained battery drain, which requires frequent jump-starts or battery replacements.
  4. Key Fob Issues: Owners mention problems with the key fob not being recognized, leading to difficulties in starting the vehicle.

Is It a Major Concern?

Electrical issues are a common drawback in vehicles with lots of features. A quick visit to the dealership can often resolve the problem with a software update or replacement of malfunctioning components. However, if you're someone who prefers a "set it and forget it" vehicle without the need for frequent checkups, this could be a slight inconvenience.

3. Suspension and Ride Comfort

The 2021 Jeep Grand Cherokee aims to balance off-road capabilities with on-road comfort. However, some drivers feel that the ride can be too firm or bumpy on certain trims or road conditions.

What Kind of Ride Issues?

  1. Bumpy Ride on Uneven Terrain: Some trims, particularly those equipped with off-road packages, may feel too stiff on city roads.
  2. Body Roll: Given its high center of gravity, the Grand Cherokee does exhibit some body roll during sharp cornering, which may be unsettling for some passengers.
  3. Suspension Noises: There are sporadic reports of clunking noises coming from the suspension when going over bumps or potholes.

Alex Collantes’ Take

"For those planning to take their Grand Cherokee off-road, the suspension is great. But on regular city streets, especially with potholes or uneven pavement, the ride can feel a bit stiff."

The Bright Side

Many of these ride-related complaints stem from the Grand Cherokee's intention to be off-road ready. So, if you plan on using this SUV for outdoor adventures, you'll likely find the suspension setup ideal. For urban drivers, consider test-driving multiple trims, as some have softer suspension settings better suited for daily commuting.

4. Engine Performance and Potential Issues

While the engine options available on the 2021 Grand Cherokee are generally robust, there are occasional reports of issues like engine stalling, poor fuel economy, or ticking noises.

Specific Engine Problems Mentioned

  1. Engine Stalling: A handful of owners have reported instances where the engine stalls during idling or driving, which can be quite dangerous.
  2. Fuel Economy: Despite Jeep’s efforts to improve efficiency, many owners have commented that the Grand Cherokee’s MPG ratings fall short of expectations, particularly on the V8 models.
  3. Engine Ticking: Some drivers have noticed a ticking sound coming from the engine, which may be due to lifter problems or exhaust leaks.

How Serious Are These Problems?

Engine stalling can be alarming and may require immediate attention to avoid safety issues. It's recommended to bring the vehicle to a dealer if you experience this. For ticking sounds, it could be due to normal engine noise, but if it gets louder or more frequent, a mechanic should inspect it. Fuel economy is often a subjective issue; it may simply be a result of aggressive driving habits or urban stop-and-go traffic rather than a defect in the vehicle itself.

5. Interior Quality and Fit & Finish

The 2021 Jeep Grand Cherokee is meant to be a premium SUV, especially in its higher trims. But not all owners are thrilled with the interior quality. While the cabin looks refined, some have experienced issues with the fit and finish.

Reported Interior Issues

  1. Rattling Sounds: Certain parts of the cabin, like door panels or dashboard components, may develop rattling noises over time.
  2. Material Durability: Leather upholstery on seats can show signs of wear faster than expected. Trim pieces may also show scratches or scuffs more easily.
  3. Misaligned Panels: Some owners have noticed that panels inside the cabin are not perfectly aligned, leading to small but noticeable gaps.

Alex Collantes’ Insight

"I’ve driven the Grand Cherokee Limited and Overland trims, and while the interior is generally comfortable, there are areas where Jeep could have done a better job with quality control."

Tips for Potential Buyers

If you're considering purchasing a 2021 Jeep Grand Cherokee, here are some tips to make sure you get the best experience:

  • Extended Test Drive: Take the vehicle on different terrains—smooth highways, city streets, and rough roads—to get a feel for its ride quality.
  • Inspect the Infotainment System: Check that the Uconnect system works without any freezes or glitches.
  • Check Interior Quality: Pay close attention to panel fit, upholstery quality, and any rattling noises.
  • Ask About Recalls: Verify with the dealer if the vehicle has had any recalls and if they've been addressed.

Conclusion: The 2021 Jeep Grand Cherokee – A Balanced View

The 2021 Jeep Grand Cherokee has its share of issues, like transmission quirks, occasional electrical glitches, and potential interior quality concerns. However, it remains a top pick for drivers looking for a blend of off-road capability, performance, and luxury features. As with any vehicle, it's essential to weigh these drawbacks against the SUV’s many strengths before making a final decision.

Pros of the 2021 Jeep Grand Cherokee

  • Impressive Off-Road Capability: Handles rugged terrain with ease.
  • Wide Range of Trims and Features: Offers something for every type of driver.
  • Strong Engine Options: From efficient V6s to powerful V8s, there’s an engine for every need.
  • Luxurious Feel: Higher trims provide a premium experience.

Cons to Consider

  • Transmission Behavior: Rough shifts can be bothersome.
  • Potential Electrical Glitches: Infotainment issues and other electrical gremlins may crop up.
  • Firm Suspension: Ride quality may be a bit too stiff for some.
  • Interior Fit & Finish: Quality control could be better in some areas.

Final Thoughts

The 2021 Jeep Grand Cherokee remains a strong contender in the midsize SUV segment, especially for those who want a vehicle that's equally at home in the city and off the beaten path. Despite some of the problems mentioned, its overall package and heritage make it a solid choice for many buyers. As with any car purchase, doing your research, reading owner reviews, and test-driving are crucial steps to ensuring the Grand Cherokee is the right vehicle for your lifestyle.

References

With these insights in hand, you'll be better prepared to decide whether the 2021 Jeep Grand Cherokee is the right SUV for your needs!